Bulk voice call, IVR and missed call service in India
Reach customers with recorded voice broadcasts, OTP calls, IVR menus and missed-call campaigns — in any language, from one easy panel with live call reports.
- Voice broadcasting (OBD)
- IVR & missed call
- OTP voice calls
What is a bulk voice call service?
A bulk voice call service, also called voice broadcasting or OBD (outbound dialling), plays a recorded message to thousands of phone numbers at once. It is ideal when you need to reach people who do not read SMS, speak a regional language or need an urgent reminder.
Bulk SMS India also offers IVR services, where callers press keys to reach the right team or get information, missed call services for lead capture and polls, and OTP voice calls that read a code aloud. Every call is tracked with live reports showing answered calls, duration and key presses.
- Services
- Voice broadcast (OBD), IVR, missed call
- Languages
- Any language, recorded or text-to-speech
- Uses
- Reminders, surveys, OTP calls, campaigns
- Reports
- Answered, pressed keys, duration
- Provider
- Bulk SMS India, since 2016
How it works
- Record your message
Upload an audio file or let us help you record it in Hindi, English or any regional language.
- Add your numbers
Upload a list or connect our API for automated calls.
- Add keypress options
Let people press 1 to talk to sales, 2 for support, or confirm an order.
- Launch and track
See answered calls, call duration and key presses in real time.
Why Choose Bulk SMS India Voice Calls?
Scalable, High-Quality Calling
Deliver crisp and reliable voice calls globally — without needing physical infrastructure.
Interactive Call Flows (IVR)
Guide customers with automated menus, touch-tone responses, or speech recognition.
Multilingual Support
Communicate in regional or international languages for personalized engagement.
AI + Voice Integration
Combine AI to personalize messages, automate voice bots, or read dynamic content.
Use Cases That Work
Alerts & Notifications
Instantly notify users about order updates, account changes, delivery status, or important reminders.
Two-Way Conversations
Enable customers to respond to messages, ask questions, or book appointments with live agents or automated replies.
Promotional Campaigns
No coding, no integrations. Use our visual platform to manage, schedule, and analyze your SMS campaigns.
Authentication & OTPs
Send fast, secure, and reliable One-Time Passwords for login, payments, and verification.
Voice services for every campaign
Run outbound voice SMS, inbound IVR and missed call campaigns from the same panel.
Voice broadcasting service
Send pre-recorded voice SMS to thousands of numbers for announcements, reminders, election campaigns and offers.
IVR service provider
Set up multi-level IVR menus that route callers, answer common questions and capture inputs automatically.
Missed call service
Collect leads, run polls and confirm orders with a dedicated missed call number and instant SMS replies.
OTP voice calls
Read out one-time passwords as an automated voice call — a reliable fallback when SMS is delayed or for landline users.
Features
What makes us different
- Outbound & Inbound Call Support
- Natural Human or AI Voices
- Dynamic Voice Flow Design (IVR)
- Multilingual Calling & Localization
- Pre-recorded or Text-to-Speech Options
- Secure Infrastructure with DND Filtering
Compliance & Control
All Bulk SMS India voice solutions are built with security and compliance at the core:
- DND filtering and regional telephony rules
- Voice content approval and customer opt-ins
- Call time window control to avoid intrusions
Performance & Insights
Access real-time dashboards showing call success rates, user interactions, peak hours, and engagement quality — all from one place.
Industries that Benefit
See how leading industries use WhatsApp to streamline communication, enhance customer service, and drive engagement at scale.
E-commerce
Order updates, delivery confirmation, offers
Finance
EMI reminders, fraud alerts, KYC verification
Healthcare
Appointment confirmations, test result updates
Travel & Hotels
Pickup coordination, ETAs, reschedule options
Education
Class alerts, fee reminders, result announcements
Logistics & Travel
Pickup coordination, ETAs, reschedule options
Which voice service do you need?
| Bulk voice call (OBD) | IVR | Missed call service | |
|---|---|---|---|
| How it works | We call your customers with a recorded message | Customers call you and choose options | Customers give a missed call to a number |
| Best for | Reminders, campaigns, alerts | Support lines and enquiries | Lead capture, polls, verification |
| Cost to customer | Free | Normal call charges | Free (the call is not answered) |
Voice Call for every industry
How businesses across India use Voice Call.
Frequently asked questions
Most common questions regarding our product
Are these live or automated calls?
Both. Bulk SMS India supports outbound automated calls as well as live transfers to agents, based on your campaign type.
Can I create custom call flows?
Yes. We help you design IVR flows, decision trees, and custom triggers — no coding required.
Can the system read customer-specific info (like names or OTPs)?
Absolutely. Using text-to-speech, we can dynamically include user names, order numbers, or OTPs in real-time calls.
What languages are supported?
Multiple. Hindi, English, Tamil, Telugu, Marathi, Bengali, and more — we support both regional and global language needs.
What is voice broadcasting?
Voice broadcasting sends a pre-recorded voice message to many phone numbers at the same time. It is also called a bulk voice call or OBD service.
Can I get an IVR number for my business?
Yes. We set up an IVR with your menu, recorded prompts and call routing, so callers reach the right team.
Are voice calls delivered to DND numbers?
Promotional voice calls follow the same TRAI preferences as promotional SMS. Transactional and service calls, such as reminders and OTPs, can reach customers who have a relationship with you.
Let us know how we can connect
Share your details and our team will call you back with the right plan for your business.
- Phone+91 90345 41288
- Emailsupport@bulksmsind.in