Travel & Hospitality

Enhance Every Journey with Personalized Communication

Modernize how travel brands, hotels, and booking platforms connect — from reservations to real-time updates — with AI-powered, multi-channel engagement.

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Customer journey

The right message at every step

How travel & hospitality businesses use SMS, WhatsApp, RCS and voice from first contact to repeat business.

  1. 1
    BookingSMS

    Booking SE4821 confirmed: 14–16 Oct, Deluxe Room.

  2. 2
    Pre-arrivalWhatsApp

    Check-in starts at 12 PM. Need airport pickup? Reply YES.

  3. 3
    Check-inWhatsApp

    Welcome! Your room is 304. Wi-Fi password: stayeasy304.

  4. 4
    Check-outSMS

    Thanks for staying with us. Your invoice: se.in/inv/4821

  5. 5
    ReviewRCS

    How was your stay? Rate us and get 15% off your next booking.

What Bulk SMS India Brings to Travel & Hospitality

Real-time, personalized messaging that helps travel businesses simplify bookings, reduce no-shows, and deliver unforgettable guest experiences.

  • Announcement icon

    Itinerary & Schedule Updates

    Send boarding passes, flight delays, or activity reminders instantly.

  • Confirmations icon

    Instant Booking Confirmations

    Confirm flights, hotel stays, or tours across SMS, WhatsApp, or voice in real-time.

  • Loyalty icon

    Loyalty & Feedback Campaigns

    Use AI to gather guest reviews, share offers, and drive re-engagement.

  • Support icon

    AI Chat Support for Guests

    Automate queries about check-in, luggage, services, or local info.

Enhance Every Journey with Personalized Communication illustration

Use Cases You’ll Actually Use

Booking Confirmations

Send instant confirmations for travel reservations, room bookings, or activities.

The Tools You’ll Love

Our Products that can be useful

SMS iconSMSWhatsApp iconWhatsAppVoice call iconVoice CallAI video messaging iconAI VideoConversational AI iconConversational AIRCS messaging iconRCS

Automation & Efficiency

Eliminate delays in guest communication with automated updates and confirmations.

  • Auto-send travel, check-in, and cancellation alerts
  • Deploy AI assistants for itinerary or hotel support
  • Streamline reminders and confirmations with no manual input
Enhance Every Journey with Personalized Communication illustration
Enhance Every Journey with Personalized Communication illustration

Multi-Channel Intelligence

Reach travelers where they are, on any channel or device.

  • Engage via WhatsApp, SMS, voice, or AI chatbot
  • Keep messaging consistent across touchpoints
  • Use real-time analytics to optimize engagement

Built for Travel & Hospitality Teams

  • Enhance Every Journey with Personalized Communication illustration

    Risk & Compliance

    Ensure opt-in messaging, consent-based offers, and traveler data protection.

  • Enhance Every Journey with Personalized Communication illustration

    Guest Experience

    Support travelers with local info, service requests, and digital concierge tools.

  • Enhance Every Journey with Personalized Communication illustration

    Front Desk

    Send confirmations, modify bookings, and assist guests in real time.

  • Enhance Every Journey with Personalized Communication illustration

    Marketing & Loyalty

    Run personalized campaigns, upsell offers, and gather feedback post-visit.

Free templates

Ready-to-use message templates

Copy a template, add your brand name and register it on DLT. {#var#} marks the parts that change for each customer. Check the length with our SMS character counter.

Booking confirmation

Service

Dear {#var#}, your booking {#var#} at {#var#} from {#var#} to {#var#} is confirmed. - StayEasy

59 fixed characters + variables

Check-in reminder

Service

Dear {#var#}, check-in for booking {#var#} starts at {#var#} tomorrow. Directions: {#var#} - StayEasy

73 fixed characters + variables

Booking OTP

Transactional

{#var#} is your OTP to confirm your StayEasy booking. Valid for 10 minutes.

68 fixed characters + variables

Seasonal offer

Promotional

Plan your next getaway! Get {#var#}% off on stays in {#var#}. Book: {#var#} T&C. - StayEasy

70 fixed characters + variables

Frequently asked questions

Which messages do travel and hotel businesses send?

Booking confirmations, payment receipts, check-in details, travel reminders, itinerary changes, feedback requests and seasonal offers.

Can booking confirmations reach DND numbers?

Yes, when sent with service templates for bookings the customer made.

Can we send messages to international guests?

Yes. Talk to our team about international SMS, or use WhatsApp for guests abroad.

Can we include booking links in SMS?

Yes. Use your own whitelisted domain and keep the booking ID as a {#var#}.

Should we use WhatsApp for travel updates?

WhatsApp works well for tickets, maps and images. SMS is a reliable fallback when guests are offline or without WhatsApp.

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Let us know how we can connect

Share your details and our team will call you back with the right plan for your business.

  • Phone+91 90345 41288
  • Emailsupport@bulksmsind.in