Personalised AI video messaging on WhatsApp and SMS
Send personalised video messages at scale — each customer sees their own name and details — for onboarding, order updates, renewals and campaigns that stand out in the inbox.
- Name and details in every video
- WhatsApp and SMS delivery
- View tracking
What is personalised video messaging?
Personalised video messaging creates a short video for each customer, with their name, order, plan or offer shown on screen or spoken in the video. The video is delivered as a link on WhatsApp or SMS, so customers can watch it instantly on their phone.
With AI video from Bulk SMS India, one template becomes thousands of unique videos automatically. Use it to welcome new customers, explain a policy or bill, remind about renewals or launch a product — and see who watched.
- Type
- Personalised AI video messages
- Delivery
- WhatsApp and SMS links
- Personalisation
- Name, plan, dates and amounts
- Uses
- Onboarding, renewals, reminders
- Provider
- Bulk SMS India, since 2016
How it works
- Choose a template
Pick a video style for onboarding, renewals, offers or greetings.
- Map your data
Add fields like name, plan, amount or due date from your list or CRM.
- Generate videos
AI creates a personalised video for every customer in your list.
- Send and track
Deliver links on WhatsApp or SMS and track views and clicks.
Industries that Benefit
Deliver app-like messages with better engagement — no downloads, no delays.
Retail & E-commerce
Order updates, post-purchase engagement
Banking & Fintech
Loan confirmations, EMI reminders, KYC videos
Healthcare
Appointment reminders, wellness campaigns
Travel & Airlines
flight updates, hotel check-ins, feedbacks
EdTech & Training
Course introductions, quiz summaries, learning nudges
Real Estate & Services
Property walkthroughs, service booking updates
What You Can Do With AI Video Messaging
Onboarding & Welcome Videos
Send a personalized welcome video to new customers or users, helping them feel connected right away.
Order Confirmations & Status Updates
Keep customers informed with AI videos showing their name, product, delivery status, and more.
Product Launches & Campaigns
Generate excitement by announcing new features, offers, or updates via tailored video clips.
Support & Explainer Videos
Offer how-tos, answers, or issue-resolution guides through conversational videos for better understanding.
Features
What makes us different
- AI Avatars with Natural Expressions & Voice
- View Tracking, Click Analytics, and Retargeting
- Hyper-Personalization with Dynamic Fields
- Secure Hosting & Viewer Privacy Controls
- Branded Video Templates
- Open, Click, and Interaction Tracking
Compliance & Control
Smart messaging that respects privacy.
- Personalized messages sent only to opted-in users
- Data masking and encryption for viewer information
- DND filtering and channel-specific content guidelines
Performance & Insights
Track open rates, watch times, click-throughs, and conversion metrics — all in real time — and optimize based on what works.
Why AI Video Messaging with Bulk SMS India?
Personalized, Lifelike Videos
Use AI avatars to deliver messages using the viewer’s name, order details, or preferences.
Save Time & Resources
No need to film, edit, or re-record. Generate hundreds of unique videos instantly using templates and data.
Higher Engagement & Retention
Video content drives stronger attention, better recall, and higher conversion than text or static visuals.
Multilingual Support
Speak to your customers in their native language — with support for English, Hindi, Marathi, Tamil, Bengali, and more.
Text message vs personalised video
| Text message | Personalised video | |
|---|---|---|
| Attention | Quick to skim | Stands out in the inbox |
| Explaining details | Limited space | Show and tell in seconds |
| Personal touch | Name in text | Name, details and visuals |
| Tracking | Delivered | Views and clicks |
AI Video Messaging for every industry
How businesses across India use AI Video Messaging.
Frequently asked questions
Most common questions regarding our product
Do I need to record anything myself?
No. Bulk SMS India’s AI avatars do the talking — just enter your message and variables like name or order, and we generate the video.
Can each customer see a different message?
Yes. Every video is personalized with customer-specific data — making each one feel tailor-made.
How do I share the videos?
You can send them via WhatsApp, email, SMS, or embed them on landing pages, all from the Bulk SMS India dashboard.
Is it mobile-friendly?
Absolutely. All videos are optimized for mobile viewing, fast loading, and device compatibility.
How are personalised videos delivered?
Each customer receives a link to their own video on WhatsApp or SMS, which plays instantly on their phone.
Can I add the customer’s name and amount in the video?
Yes. Any field from your list, such as name, plan, amount or due date, can appear in the video.
Can I see who watched the video?
Yes. You get reports on video views and button clicks.
Let us know how we can connect
Share your details and our team will call you back with the right plan for your business.
- Phone+91 90345 41288
- Emailsupport@bulksmsind.in