SMS
WhatsApp
Voice Call
AI Video
Conversational AI
RCSPickup confirmation
ServiceYour shipment {#var#} has been picked up. Expected delivery: {#var#}. Track: {#var#} - QuickShip
75 fixed characters + variables
Logistics & Delivery
Deliver Every Update with Speed, Accuracy & Trust
Keep customers, drivers, and partners connected in real time — from dispatch to doorstep — with multi-channel updates, smart automation, and reliable support.
- Fewer failed deliveries
- Fewer "where is my parcel" calls
- Proof of delivery
Customer journey
The right message at every step
How logistics & delivery businesses use SMS, WhatsApp, RCS and voice from first contact to repeat business.
- 1PickupSMS
Shipment QS48213 picked up from the seller.
- 2In transitWhatsApp
Your parcel has reached the Delhi hub. Expected delivery: 16 Oct.
- 3SlotWhatsApp
Choose a delivery slot: Morning / Afternoon / Evening.
- 4Out for deliverySMS
Out for delivery today. Share OTP 5821 with the rider.
- 5DeliveredSMS
Delivered at 2:15 PM. Rate your delivery: qs.in/r/48213
What Bulk SMS India Brings to Logistics
Scalable messaging tools designed to streamline delivery communication, reduce missed handoffs, and boost real-time operational visibility.
Dispatch Alerts
Send live dispatch messages with tracking links and ETA.
Delivery Slot Confirmation
Auto-confirm availability or reschedule deliveries via SMS/WhatsApp.
Driver Communication
Send real-time routing changes or instructions to drivers.
Feedback & Ratings
Trigger review requests or issue resolution flows post-delivery.
Use Cases You’ll Actually Use
Dispatch Alerts
Send live dispatch messages with tracking links and ETA.
Delivery Slot Confirmation
Auto-confirm availability or reschedule deliveries via SMS/WhatsApp.
Driver Communication
Send real-time routing changes or instructions to drivers.
Feedback & Ratings
Trigger review requests or issue resolution flows post-delivery.
The Tools You’ll Love
Our Products that can be useful
Automation & Efficiency
Streamline operations by automating critical delivery updates and communication.
- Auto-send pickup, in-transit, and delivery messages
- Deploy bots to confirm addresses or reschedule
- Cut down manual coordination time with smart workflows
Multi-Channel Intelligence
Keep communication flowing across all touchpoints and devices.
- Orchestrate WhatsApp, SMS, voice, and chat in sync
- Seamlessly switch between channels as needed
- Monitor which channels drive best delivery success
Built for Logistics Teams
Risk & Compliance
Ensure opt-in, data masking, and delivery consent protocols.
Fleet & Ops Teams
Enable real-time communication with drivers and delivery partners.
Feedback
Send proactive messages and collect ratings or NPS post-delivery.
Customer Support
Handle delivery issues and reroutes with AI voice/chat assistants.
Free templates
Ready-to-use message templates
Copy a template, add your brand name and register it on DLT. {#var#} marks the parts that change for each customer. Check the length with our SMS character counter.
Delivery OTP
Transactional{#var#} is your delivery OTP for shipment {#var#}. Share it only with the delivery partner. - QuickShip
89 fixed characters + variables
Failed delivery
ServiceWe could not deliver shipment {#var#} today. Reschedule here: {#var#} - QuickShip
67 fixed characters + variables
Delivered
ServiceShipment {#var#} was delivered at {#var#}. Rate your experience: {#var#} - QuickShip
63 fixed characters + variables
Frequently asked questions
Which SMS do logistics companies send?
Dispatch and shipping alerts, out-for-delivery updates, delivery OTPs, failed delivery and reschedule messages, and driver alerts.
Can we send delivery OTPs?
Yes. Send delivery OTPs on transactional or service routes so they reach DND numbers in seconds.
Can tracking links be included in SMS?
Yes. Use your own domain, whitelisted on DLT, and keep the tracking ID as a {#var#}.
Can SMS be sent automatically from our system?
Yes. Connect your order or fleet system with our SMS API, or use SMPP for very high volumes.
Can we use WhatsApp for delivery updates?
Yes. WhatsApp updates can include maps, images and buttons, with SMS fallback for customers without WhatsApp.
Let us know how we can connect
Share your details and our team will call you back with the right plan for your business.
- Phone+91 90345 41288
- Emailsupport@bulksmsind.in