For businesses outside India

Send SMS to India from Abroad

Reach Indian mobile users with OTPs, alerts and campaigns that pass India's DLT rules. We guide international businesses through DLT registration and send your traffic over direct routes with Airtel, Vi, BSNL and Jio, through our API or SMPP.

  • 4Indian operators, direct
  • 15,000+Businesses served
  • 2016Serving businesses since
Overview

Reaching Indian mobile users from abroad

India has one of the strictest business SMS systems in the world. Every commercial SMS must come from a business registered on a DLT (Distributed Ledger Technology) platform, with an approved header (sender ID) and a template for every message. Messages that don't match are blocked by the operators, even if they are sent from outside India.

Bulk SMS India is a CPaaS provider and SMS aggregator with direct agreements and connectivity with Airtel, Vi, BSNL and Jio. We guide international businesses through DLT, set up the right routes for OTP, service and promotional SMS, and connect your systems over our HTTP SMS API or SMPP.

  • DLT guidanceEntity, headers and templates.
  • Direct operator routesAirtel, Vi, BSNL and Jio.
  • Separate routesOTP, service and promotional.
  • API and SMPPConnect your existing platform.
Rules

India SMS rules international senders must follow

Set by TRAI and enforced by Indian operators.

RuleWhat it meansWhy it matters
DLT registrationYour business, headers and templates are registered on DLTUnregistered messages are blocked
Header suffixHeaders end in -P, -S, -T or -G for promotional, service, transactional or governmentShows customers what kind of message it is
Template matchEvery message must match an approved template, with variables only where registeredMismatched messages are rejected
Whitelisted linksURLs, APK links and call-back numbers must be whitelistedUnlisted links get the message blocked
Promotional timingPromotional SMS only between 9 AM and 9 PM IST, never to DND or opted-out numbersAvoids blocks and complaints

Check your templates free with our DLT template checker, and read the full TRAI SMS regulations guide.

Two routes

Domestic DLT route or ILDO route?

International businesses can reach Indian numbers in two ways. We offer both and help you choose.

Domestic DLT routeILDO (international) route
DLT registrationNeeded: entity, headers and templatesNot needed for senders outside India
Sender ID shownYour brand header, e.g. JD-ACMEIN-TUsually a numeric ID
Best forOTP, service and promotional SMS at scaleOTP and transactional SMS, quick start
Cost per SMSLowerHigher (international termination)
Promotional SMSYes, within DLT and DND rulesRestricted

New to India? Start on the ILDO route while your DLT registration is approved, then move high-volume traffic to the domestic route. See our ILDO SMS route page.

Who it is for

International businesses we help reach India

Any company outside India with Indian customers or users.

Global apps and SaaSLogin and payment OTPs for Indian users, on priority transactional routes.
Banks and fintechTransaction alerts and verification codes for Indian customers.
E-commerce and travelOrder, booking and delivery updates for Indian buyers and travellers.
Education providersUpdates for Indian students and their parents.
CPaaS and SMS platformsAdd direct Indian operator routes for your own customers.
Brands entering IndiaPromotional campaigns that follow DLT and DND rules from day one.
Get started

Start sending SMS to India in four steps

Our team guides you through each step.

  1. 1

    Talk to our team

    Share your use cases, expected volume and how you want to connect.

  2. 2

    DLT registration

    We guide you through registering your entity, headers and templates.

  3. 3

    Connect

    Use the HTTP API or SMPP, and pass your DLT entity and template IDs.

  4. 4

    Test and go live

    Send tests to Jio, Airtel, Vi and BSNL numbers, check delivery reports and launch.

Frequently asked questions

Can a company outside India send SMS to Indian numbers?

Yes. International businesses can send OTP, service and promotional SMS to Indian mobile numbers, as long as the messages follow TRAI DLT rules. Bulk SMS India guides you through DLT and sends your traffic over direct operator routes.

Do foreign companies need DLT registration?

Yes. Every business that sends commercial SMS to Indian numbers needs a DLT-registered entity, headers and templates, wherever the business is based. Our team helps you through the process.

Why are my international OTPs to India not delivered?

Usually because the message does not come from a DLT-registered header and template, or because it travels on an international route that Indian operators filter. Sending through an Indian provider with registered templates on transactional routes fixes this.

Can I use an international sender ID in India?

Indian operators expect DLT-registered headers for business SMS. Talk to our team about the right header setup for your use case.

Can I connect my platform over SMPP or API?

Yes. You can connect over our HTTP SMS API or SMPP and pass your DLT entity ID and template ID with each message. Delivery reports come back in real time.

Which Indian operators do you connect to?

Bulk SMS India has direct agreements and connectivity with Airtel, Vodafone Idea (Vi), BSNL and Jio.

How is SMS to India priced for international clients?

Pricing depends on the route (OTP, service or promotional) and your volume. Contact our team for a quote.

Ready to send?

Tell us your countries, volumes and message types. Our team will recommend the right sender type and set up a test.

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